What ministers didn’t learn in theological school

The Religious Workforce Project has released a report titled “What Clergy Leaders Wish They Had Been Trained To Do: And Why It Matters.”

I think it’s a pretty good report. And I think anyone involved in congregational leadership will find it worth reading.

A key finding detailed in the report is that there are five key skill sets where clergy leaders felt they did not receive adequate training. Those five key skill sets:

  1. Administration and management
  2. Technology skills
  3. Soft skills for leadership, a broad category which includes:
    • inspire others to achieve shared goals
    • set a clear vision and communicate it effectively
    • create a culture of accountability and excellence
    • solve problems
    • coach or mentor others
    • manage conflict well
    • delegate tasks
    • have high emotional intelligence, incl. self-awareness and self-care
  4. Counseling and pastoral care
  5. Facilities management

I encourage you to read the report, which includes many direct quotes from interviews with working clergy about what they wished they had been taught in theological school. One of my favorite quotes in the report starts off like this:

But the real point here — for both clergy and for lay leaders — is pretty simple: clergy do, in fact, need to know these skills. In the Unitarian Universalist tradition, lay leaders of congregation supervise ministers, so lay leaders should be prepared to evaluate whether clergy have these skills or not. When clergy do not have these skills, lay leaders should work with clergy to prioritize which of these skills are most important in their congregation, and then figure out how to get clergy appropriate training for any needed skills. And lay leaders have to realize that learning these skills takes time, which means they have to reduce the clergy workload so that there’s time for the required training.

Furthermore, since lay leaders are pretty notorious for being inconsistent supervisors, clergy have to take it on themselves to hold themselves accountable for learning the high-priority skills. Ideally, clergy will find someone (e.g., a consultant or coach) who will work with them over an extended period as they learn a needed skill.

Another thought [added 15 April 2025]: I’ve been thinking about ministerial bullying recently, and I suspect at least some bullying happens because clergy lack soft skills (esp. inspiring others, coaching and mentoring, managing conflict, delegating tasks well, and having emotional intelligence), and because they lack administration and management skills. I suspect that if you don’t have soft skills, and you don’t know how to manage, it’s much easier to become a bully — because you don’t know any other way to get things done.

One more thing: when lay leaders are in the process of hiring a new minister, they should look over these five key skill sets, and determine which ones their new hire absolutely must have. During the hiring process, both lay leaders and clergy should make a point of discussing these five key skill sets together. Better that everyone has clear expectations right up front.


Part of a series of posts on clergy and bullying — Sigh. Not Again.What ministerial bullying looks likeWhat ministers didn’t learn in theological schoolWhen clergy get bulliedThe opposite of a bullying boss

MLK and Royce

I recently learned that Martin Luther King’s famous idea of the “Beloved Community” apparently derives from pragmatist philosopher Josiah Royce. So on this Martin Luther King holiday, I decided to look into Royce.

I’ve started looking through Royce’s The Problem of Christianity (New York: MacMillan Co., 1913), a series of lecture he delivered at Manchester College, the Unitarian college at Oxford University. It’s available at the Internet Archive. And while I’m just getting started in this book, I skimmed through it to look for references to the Beloved Community. It looks like Royce equates the Beloved Community with the Kingdom of Heaven:

“The Christian churches and nations of mankind [sic] have done as yet but the very least fragment of what it was their task to accomplish; namely, to bring the Beloved Community into existence, or to bring the Kingdom of Heaven to earth.” [p. 371]

Later on, it seems to me that Royce is saying the Beloved Community is the Spirit (note the capital “S”) in institutional Christianity (p. 428): “Let your Christology be the practical acknowledgement of the Spirit of the Universal and Beloved Community.” And then a page later: “The core of the faith is the Spirit, the Beloved Community, the work of grace, the atoning deed, and the saving power of the loyal life.”

In this and other passages, it sure sounds like Royce is providing a sort of theology or philosophy of institutionalism. Which is right up my alley. In fact, this is exactly what I’ve been thinking about recently: what is my philosophy or theology of religious institutions? In the past I’ve used a little Bernard Loomer and a little Starhawk and a lot of handwaving. But with the rapid decline of religious institutions, clearly this is an area to which I need to devote a lot more thought.

So I decided I had better start studying Royce myself. I immediately went to the Seminary Coop Bookstore website and ordered a recent scholarly edition of The Problem of Christianity. That’s a special order, but they also had in stock two basic introductions to Royce, Basic Writing of Josiah Royce: Logic, Loyalty, and Community, and The Philosophy of Josiah Royce. (On a whim, I also ordered Varieties of Transcendental Experience: A Study in Constructive Postmodernism, which apparently references Royce.)

What a great way to spend MLK Day.

Institutionalism

I sometimes like to say that I’m religious but not spiritual, because I associate “religion” with institutions, and “spirituality” with individualism. I’ve come to really dislike the hyper-individualism of the U.S. today, and for me institutionalism lies at the very heart of my religion. So to better express my religious values, I just added an article on institutionalism to my static website.

Your comments are welcome, but you’ll have to comment here or send me emial.

Who’s a member? (What’s a member?)

Three of us from our congregation met this afternoon to talk about our new membership database. The topic for today’s conversation: what categories will we have for people in the database?

Twenty years ago, it was fairly easy to categorize people in your congregation’s database: there were members, and there was everyone else. Members were those people who signed the membership book (in my religious tradition, some people used to get theological and defined members as those who agreed to abide by the congregation’s covenant). Most people who attended your congregation’s Sunday services on a regular basis would sign the membership book, sooner or later. Sure, there were always one or two grumpy people who refused to become members; and a few conscientious people who, for reasons of (carefully thought out) conscience, felt they could not sign the membership book; but most regular attenders eventually became members.

That was twenty years ago.

Today, fewer and fewer people seek out institutional affiliation of any kind. Probably this is related to larger societal trends of civic disengagement, the loss of trust in all institutions, and the displacement of organized religion to society’s margins. In a new book, congregational expert Peter Steinke says, “None of this has to do with the church’s internal functioning. The sea change is external or contextual.” Whatever the cause(s), we’re seeing more and more people who want to participate in our congregations without ever wanting to become members.

In the near future, I predict that “membership” is going to attract an ever decreasing number of people.

The problem is, we knew what to do with members. The congregation sent its members regular communications (e.g., newsletters, email lists, etc.), which they liked to receive, and which they read. They in turn knew how to communicate with key people in the congregation. And both the congregation and the members knew who was going to ask for money to run the congregation, and where that money is coming from.

We still know what to do with members, but we’re not quite so sure what to do with the other people who are coming into our congregations, the ones who don’t want to become members. These people may not want to receive our newsletter — they only want to hear about the things they want to hear about; and they want to hear about them in the ways they prefer (SMS, Facebook), not the ways we prefer (printed and email newsletters). These people do not know what a canvass is, or how or why we raise money (some of them even think we receive government support — no joke!), although they’re probably willing to be educated about how we take care of our finances, and how they can help us further our mission.

These are some of the things the three of us talked about this afternoon. We came up with at least four categories for our new membership database: “members” (people who have signed the membership book and who pledge annually); “friends” (people who have signed a declaration of friendship, a lower level of affiliation); “participants” (people who have participated in one or more congregational activities, ministries, or events); and “newcomers” (people who have showed up Sunday morning and are still relatively new to our community). We talked about the idea of another category, which we tentatively called the “distance” category: those people who no longer live close to us but who feel an emotional attachment to us, who may want to receive our communications, and who may sometimes want to give money to as a tangible expression of their appreciation for the congregation. We toyed with the idea of having separate “participant” categories, one for Sunday mornings “participants,” and one for “participants” who come at other times, but decided we don’t need that level of detail (yet). We did add a category for “child,” because we needed to distinguish between adult “participants” and non-adult “participants.” We also added a category for “deceased.” And we talked about other ways people may have relationships with our congregation, which we don’t quite know how to describe or categorize as yet.

I came away from our meeting with a very strong sense of the increasing importance of types of congregational affiliation besides “membership.” More and more people care less and less about the meaning of “membership,” and the younger they are the less they care. It’s like a century ago, when gradually people didn’t want to own pews any more, and they came up with this idea of congregational membership instead. Well, just as pew ownership once disappeared, I suspect we’re seeing a time when “membership” is slowly disappearing.

What do you think — is congregational membership is slowly disappearing? If so, what do you think will replace it?

Transform and grow your RE program, questions

Below are the questions asked by participants in the workshop “Transform and Grow Your RE Program,” a workshop I led at the Pacific Central District annual meeting on April 28, 2012. (First post in this series.)

Questions about tracking attendance

(1) Under “policy governance,” should religious education [RE] attendance numbers be shared with the Board? (every month?) — the congregation? — or just the executive team?

I don’t think it matters whether you’re using “policy governance” or any other kind of governance, I believe we should share attendance figures as widely as possible. In my congregation, I report RE attendance every month to the Board, key staffers, the RE committee, and the Committee on Ministry. Attendance figures for the year always go in the annual report, which goes to all congregational members. I also sometimes report attendance to parents/guardians and volunteers.

One key strategy for transforming a congregational system is building in as many positive feedback loops as possible. Positive feedback loops are those ways that people learn how things are going, and that they receive good feelings when things are going well (negative feedback loops are destructive communications like malicious gossip, triangulation, scolding, meanness, etc.). So as a general principle, I say we should be building lots of positive feedback loops all the time, especially with crucial metrics as attendance figures.

(2) Can we see a sample of the spreadsheet you use to track enrollment and average attendance?

Here’s a PDF of our Excel attendance spreadsheet for April, 2012, at the UU Church of Palo Alto: REAttendSample.xls

Unfortunately, I cannot share the spreadsheet we use to track enrollment, as it contains the names and birthdates of legal minors. Continue reading “Transform and grow your RE program, questions”